• Tel: + 32 9 296 45 20
  • Fax: + 32 9 296 45 21
  • Email: info@micrelec.be
  • Opening hours: 08:30 - 17:00
  • Helpdesk: + 32 9 296 45 25
Micrelec NV

The Micrelec Nano Site Controller

Micrelec has decades of experience in manufacturing site controllers, the heart and brain of every gas station.
This expertise, combined with profound technical mastery and knowledge, have led to the development of the Nano site controller, the smallest one in the market, equipped with the latest new and powerful electronic components..

 Nano site controller artikel

Hardware

The Nano site controller is unusually small and consists of different separate modules that each fit in one hand.
The modules can be easily mounted onto a DIN rail with a simple click. They are connected to one another by a connector in the DIN rail.

The core of the site controller, the elements that will necessarily always be present, consists of the following modules:

  • The power module: 24-volt main power supply with watchdog function
  • The controller unit: Intel Atom based PC ; Windows 10 operating system site controller
  • De forecourt link controller: constitutes the interface between the site controller and all peripherals on site.

In addition, the necessary pump and peripheral interfaces have to be added.
The type and quantity of these interfaces depends on the specific station configuration.

 Nano site controller set artikel

Technical specs

Dimensions

Power modume (HxDxW): 112,5 mm x 99 mm x 45 mm
Controller unit (HxDxW): 112,5 mm x 99 mm x 67,5 mm
Forecourt link controller (HxDxW): 112,5 mm x 99 mm x 22,5 mm
Interface modules (HxDxW): 112,5 mm x 99 mm x 22,5 mm

 

 

The equipment of a petrol station with shop

Your choice for a petrol station with shop implies an extensive product range, many suppliers, an appropriate pricing policy and customer-oriented promotional tools such as for example customer cards.
In this context you will need besides the usual site controller and other typical service station equipment, also -and above all- a high performance POS and a powerful back office (BOS)

Click below to see the different Micrelec products available for the petrol station with shop.

The Micrelec POS and BOS: software and hardware for the POS and the backoffice. Designed for the gas station owner with the genes of a retailer. Find out more about the Micrelec POS and BOS software and hardware.

The Micrelec site controller: High performing and reliable, with proven service of over 20 years on petrol stations across Europe! Convince yourself, and check out the features that make our site controller so sought after.

The Micrelec outdoor payment terminals: In a petrol station with shop, the customer can easily pay with cash at the POS. However, the customer expects to also have the possibility to pay with all sorts of bank- or creditcards. After all, this is so much faster! Find out how the Micrelec payment systems are equipped to serve your customers optimally.

The Micrelec MT-1 tankgauging system:The perfect stock level is essential for your business. Micrelec guarantees you the most correct tank measurements. Read more about the Micrelec tank gauging system.

The Micrelec Petrol 24/7 alarm management system: Each system, each device has its hitches. A wrong manipulation of the consumer can also lead to disturbances, just think of an incorrectly hooked gun. Read here how to handle quickly and efficiently any possible malfunction on your service station.

OUR HELPDESK PROVIDES SUPPORT BY PHONE AND ONLINE

Our best experienced informaticians are ready to help you.
You are our customer and we are only too happy to show you that we are well worth your trust!

HOW DO WE WANT TO DO THIS?

By being available

You can reach us during operating hours (from 8.30 AM until 5.30 PM) by phone (+32 (0)9 296 45 25) or via e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it.).
Helping you is a priority for us. That is why our helpdesk will always be sufficiently staffed, so that you will never be left in the cold for too long!
If you need help outside the office hours, click here.

By only having our best experienced informaticians ready for you

No, answering just for the sake of answering is NOT our business! We want to answer quickly and efficiently.
Micrelec has decades of experience, and that is your guaranty for a service you can trust in case of emergency.

By listening to you

The best systems can fail, but we want to learn from our mistakes and to keep improving our services.
If you think something did not go as it was supposed to, we ask you to tell us. You can leave us a message here.

HOW OUR HELPDESK WORKS

Contact via e-mail or by phone

When you are faced with a failure or breakdown, you can contact the Micrelec helpdesk via e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it.) or by phone (+32 (0)9 296 45 25).
You can even contact us for functional questions about our systems. However, our helpdesk will not give trainings over the phone. For this purpose, we regularly organize special training sessions.

Online support

A lot of problems can be solved online, which allows you to avoid the cost of an intervention on site.
That is why our helpdesk will offer online support first. This is done via remote support, during which our employees take over the computer online with your consent.
In order to allow this, you will have to download the TeamViewer program.

Your call number

Each request for intervention is registered in our call center.
To secure an easy follow-up of the intervention, we advise you to ask for the call number that was assigned to your intervention.
Getting information about the intervention will be easiest with this number.

DO YOU WISH TO BE HELPED OUTSIDE OUR OFFICE HOURS? 

That is possible when you are confronted with a total breakdown or a very problematic situation.

You have 2 options:

  1. Micrelec offers the possibility to sign up for an omnium support contract, allowing you to get help in the evening or during weekends and holidays without extra fees.
    Click here to know all about our Omnium Support Contract.
  2. You pay an extra fee for ad hoc assistance outside the office hours. In that case, you need to fill in an online intervention request. Click here.

ARE YOU INTERESTED IN EXTRA CUSTOMIZED SERVICES?

We are going to any length for you. If you wish, we can also offer help in certain specific situations. For example, as single point of contact for issues with devices coming from other suppliers: do you know the feeling of being stuck between different parties? You don't know at all who is right and you don't know what's the cause of your problem. Is the software the issue or is the hardware broken? With Micrelec as your unique contact point, you do not even have to worry about that question. We take the issue off your hands and solve it for you.

The equipment of a manned petrol station

The power of manned petrol stations versus unmanned stations is undoubtedly in the extra services you can provide to the customers.
The checkout is done via the payment terminal outside, or with a simple POS system without extensive retail functionalities.
As you will spend a lot of time on the forecourt, a remote control for releasing the pumps is also very useful.

Micrelec supplies the following essential equipment for the manned petrol station:

The Micrelec site controller: High performing and reliable, with proven service of over 25 years on petrol stations across Europe! Convince yourself, and check the features that make our site controller so sought after.

The Micrelec outdoor payment terminals: In a manned petrol station, cash can be paid to the stationmanager. However, the customer also expects the possibility to pay with all sorts of bank- or creditcards. Find out how the Micrelec payment systems are equipped to serve your customers optimally.

The Micrelec MT-1 tankgauging system:The perfect stock level is essential for your business. Micrelec guarantees you the most correct tank measurements. Read more about the Micrelec tank gauging system.

The Micrelec remote control: for releasing the pumps irrespective of the place where you are at that moment.

The Micrelec Petrol 24/7 alarm management system: Each system, each device has its hitches. A wrong manipulation by the consumer can also lead to disturbances, just think of an incorrectly hooked gun. Read here how to handle quickly and efficiently any possible malfunction on your petrol station.

THE MICRELEC OMNIUM SUPPORT CONTRACT

How does it feel to have to deal with a complete breakdown during a long weekend, and still being helped the same day?
Keep this feeling in mind, and read below how Micrelec can make this reality for you.

Support every hour of the day, even on Sundays and holidays!

Thanks to your yearly contribution, we can provide enough technicians to be able to help you in the best possible way even outside our working hours*.
In doing so, we commit ourselves to be present on site within a certain period of time, that was agreed upon in advance, depending on the severity of the issue.

Correct and competent technicians

Our technicians are first and foremost experienced experts. But there is more...
They are enthusiastic and really motivated to help you.
They will give you tips to get more out of your installation and to avoid future problems.
They are more than worth your trust!

Transportation, working hours and spare parts are included

You will not lose sleep thanks to the Micrelec Omnium Contract, because we have included about everything in the price.
But we go even further: for you, Micrelec has a permanent stock of the most common parts at its disposal.
Moreover, each technician has his own stock of spare parts, allowing us to help you effectively and quickly.

Your site does not hold any secrets for us

When a maintenance contract is being concluded, a one-time inventory of the hardware and software on site is made.
Based on this information, we make a kind of site identity card.
This is continuously tracked and adjusted.
This way, we can avoid surprises so that we do not waste time with unexpected difficulties.

* Outside office hours, our technical services will, in principle, first provide assistance in the event of a total breakdown or a very problematic situation.

  1. Unmanned station